End User License Agreement

Effective date: November 8, 2026

This End User License Agreement ("EULA") governs your use of the Moreau Visual client portal (Print Shop OS) and related software, available at app.moreaumoto.com. It is a binding agreement between you and Moreau Sign Co, doing business as Moreau Visual ("Moreau Visual," "we," "us"), of Indiana, Pennsylvania.

1. Acceptance

By creating an account, logging in, or using the Software, you agree to this EULA. If you use the Software for a business, you confirm you have authority to bind that business, and "you" includes it. If you do not agree, do not use the Software.

This EULA works together with our Terms of Service, which govern printing, fulfillment and shipping, and our Privacy Policy. If the Terms of Service and this EULA conflict on use of the Software, this EULA controls.

2. Definitions

• Software means the client portal at app.moreaumoto.com, its subdomains, APIs, integrations, dashboards, and any updates we provide.
• Account means the login credentials and profile we issue to you or your users.
• Client Content means artwork, files, order details, customer names and addresses, and other data you upload or enter.
• Authorized User means an employee or contractor you allow to use your Account.

3. License grant

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Software. You may use it only to place, track and manage orders with Moreau Visual for your own business, during the term of this EULA.

The Software is licensed, not sold. We and our licensors keep all rights, title and interest in the Software, including its code, design, workflows and trademarks. Any rights not expressly granted are reserved.

4. Restrictions

You will not, and will not let anyone else:

1. Copy, modify, translate or create derivative works of the Software.
2. Reverse engineer, decompile or disassemble the Software, except where law expressly permits it.
3. Sell, rent, lease, sublicense or resell access to the Software, or use it to run a service bureau for third parties.
4. Scrape, crawl, or use bots or automated scripts against the Software, except through an API or integration we approve in writing.
5. Probe, scan or test the Software for vulnerabilities, or bypass any security, rate limit or access control.
6. Upload malware, or interfere with the Software's performance or other clients' use of it.
7. Access another client's data, orders or Account.
8. Use the Software to build a competing product, or benchmark it for publication without our written consent.
9. Use the Software in violation of any law, including export control and sanctions laws.

5. Accounts and security

You are responsible for all activity under your Account and your Authorized Users. Keep credentials confidential and do not share logins between people. Tell us promptly at sales@moreauvisual.com if you suspect unauthorized access.

We may suspend an Account that we reasonably believe is compromised or being used in breach of this EULA.

6. Client Content

You keep all ownership of your Client Content, including your artwork. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, process, display and transmit Client Content only as needed to run the Software and fulfill your orders.

You confirm you have all rights needed to upload Client Content, including copyright and trademark rights in artwork and permission to share your customers' shipping details with us.

7. Data and privacy

We use Client Content and your customers' personal information only to provide the Software, produce and ship orders, provide support, and meet legal obligations. We do not sell it or use it to market to your customers. Our Privacy Policy has the details.

We may collect usage data (logins, pages used, errors, device and browser details) to secure and improve the Software. We may use aggregated, de-identified data that does not identify you or your customers.

We use reasonable administrative, technical and physical safeguards. No system is perfectly secure, and we cannot guarantee that data will never be accessed without authorization.

8. Confidentiality

We treat your client list, customer data, pricing and artwork as confidential. We will not disclose to your customers or the public that we produce your products, except as required by law or a shipping carrier.

You will treat non-public parts of the Software, our pricing and our business processes as confidential.

9. Feedback

If you send suggestions or feedback about the Software, we may use them freely without obligation to you.

10. Third-party services

The Software connects to third-party services such as shipping carriers, label and rate providers (for example ShipStation, UPS, USPS and Stamps.com), payment processors and hosting providers. Those services are governed by their own terms. We are not responsible for their availability, accuracy, rates or acts.

Shipping quotes shown in the Software are estimates from those providers. Final charges may differ due to carrier adjustments, dimensional weight, duties, taxes or address corrections.

11. Updates and availability

We may update, change or discontinue features of the Software at any time. Updates are covered by this EULA.

We aim to keep the Software available but do not promise uninterrupted access. It may be unavailable during maintenance, outages, internet or power failures, or events beyond our control. Order status shown in the Software may lag behind actual production.

12. Fees

Access to the Software is currently provided at no separate charge to active Moreau Visual clients. Orders placed through it are billed under our Terms of Service. If we introduce fees for the Software, we will give at least 30 days' notice first.

13. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE, SECURE OR UNINTERRUPTED, OR THAT DATA WILL NOT BE LOST.

You are responsible for keeping your own copies of your artwork and order records.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SOFTWARE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE WILL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID US SPECIFICALLY FOR ACCESS TO THE SOFTWARE IN THE 12 MONTHS BEFORE THE CLAIM. Liability for printed products and shipping is governed by our Terms of Service.

15. Indemnification

You will defend, indemnify and hold harmless Moreau Visual and its owners, employees and contractors from claims, losses and costs (including reasonable attorneys' fees) arising from your Client Content, your breach of this EULA, or misuse of your Account.

16. Term and termination

This EULA lasts while you have an Account. You may stop using the Software at any time. We may suspend or terminate your access at any time if you breach this EULA, fail to pay amounts due, or stop being a client, or with 30 days' notice for any other reason.

On termination, your license ends and you must stop using the Software. You may request an export of your order history within 30 days. After that we may delete Client Content, except records we must keep for legal, tax or accounting reasons. Sections 6 through 9 and 13 through 17 survive termination.

17. General terms

• Governing law and venue. This EULA is governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules. Disputes will be heard only in the state or federal courts serving Indiana County, Pennsylvania, and both parties consent to that jurisdiction.
• Changes. We may update this EULA by posting a new version and notifying you through the Software or by email. Continued use after the effective date means you accept the change.
• Assignment. You may not assign this EULA without our written consent. We may assign it in connection with a merger, acquisition or sale of our business.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Severability and waiver. If any part of this EULA is unenforceable, the rest stays in effect. Failing to enforce a term is not a waiver of it.
• Entire agreement. This EULA and our Terms of Service are the full agreement about the Software.

18. Contact

Moreau Sign Co, doing business as Moreau Visual · 115 Becky Drive, Indiana, PA 15701

Email: sales@moreauvisual.com · Phone: 724-791-7446